Frequently Asked Questions
Everything you need to know about shopping at Hi-Voltage Records.
How long does shipping take for apparel orders?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination but generally range from 10-21 business days.
What is your return policy for clothing items?
We accept returns on unworn and unwashed apparel within 30 days of purchase. Items must have original tags attached and be free of any odors or damage.
How do I know which size to order?
Each product page includes a detailed size chart. We recommend measuring a favorite garment at home and comparing it to our measurements to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your graphic tees pre-shrunk?
Yes, most of our graphic tees and hoodies are made from pre-shrunk cotton blends to ensure they maintain their shape and fit after laundry cycles.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.